Geographical coverage
ATHENS – ATTICA REGION
24/7
Doctor Availability
Diagnostic Centers
Private Hospitals
ARGO – SARONIC GULF 24/7 Doctor Availability
CYCLADES ISLANDS
ANDROS 24/7 Doctor Availability – Diagnostic Center 9am – 9pm
SYROS 24/7 Doctor Availability – Diagnostic Center 9am – 9pm
PAROS – ANTIPAROS 24/7 Doctor Availability – Diagnostic Center 9am – 9pm
TINOS 24/7 Doctor Availability – Diagnostic Center 9am – 5pm
NAXOS 24/7 Doctor Availability – Diagnostic Center 9am – 9pm
IOS 24/7 Doctor Availability
AMORGOS 24/7 Doctor Availability
IONION ISLANDS
ITHAKI 24/7 Doctor Availability
KEFALONIA 24/7 Doctor Availability – Diagnostic Center 9am – 9pm
ZAKINTHOS 24/7 Doctor Availability – Diagnostic Center 9am – 9pm
CORFU 24/7 Doctor Availability – Diagnostic Center
How it works
Your Policy cover all persons mentioned on the official persons list, for the whole period of your holidays.
Telemedicine Platform
Prior to your arrival at your accommodation make sure to connect to our telemedicine platform.
Simply follow the instructions in our follow-up policy email, which we will send to you a maximum 48 hours prior to your arrival at your destination, and be connected with top medical professionals online and ensure that you’re prepared for any health-related situation while cruising.
In the unlikely event of a medical incident, firstly contact our telemedicine platform and follow Doctor’s advices and instructions.
If the telemedicine doctor insists for an onboard treatment, contact our 24/7 HelpLine and we will send ASAP a GP (General Practitioner) for your medical treatment.
Note that only the person whose billing information is in our records, can contact our Telemedicine platform and 24/7 Help Line, for initial instructions and consultations.
Regarding Doctor’s visit at your accommodation & Medical examinations.
If the telemedicine doctor recommends a doctor’s visit at your accommodation, contact our 24/7 Help Line.
A General Practitioner will come as soon as possible, based on his availability and the needs of other patients, prior to your call.
Our General Practitioner may ask for the policy email and covered persons list, for verification and will provide an initial assessment and medical treatment according to Greek Medical Legislation, for General Practitioners.
If additional treatments are needed for other persons as well, the patients must pay the doctor directly.
If there is a clinic – diagnostic center available in the area where you receive our Doctor’s treatment, you are entitled to receive the free medical examinations as specified in your policy.
Your policy email contains detailed information about the locations of our available clinics.
If you need to be examined by a different and specific specialist as advised by the General
Practitioner, you should follow Doctor’s instructions and seek treatment from an available specialist in the general areas of your holidays destination. (Our Doctor will give you specific directions and instructions).
Note that the cost of this medical treatment is not included in your free services
GDPR – Medical Records
Due to GDPR Compliance we never get copy of your medical report from the telemedicine Doctor and / or our GP Doctor and / or any other medical examination of yours.
Medical reports, Medical exams and / or results, are delivered only to the patients personally, in hard copy and / or via their personal e-mail.
Right of Cancellation – Refund Terms
Information on the consumer’s Right of Cancellation & Refunds according to E.U. Legislation
You have the Right to cancel your policy within 14 days of paying for it, as long as you do it at least 24 hours prior to your embarkation on your boat.
You have to send your cancelation note to our e-mail sales@medgreece.eu with full details of your billing info.
If you do cancel according to the above, you should get full refund.
E.U. Legislation
https://www.gov.gr/
216 900 3333 Help Line
We’re available on call 24/7 to provide you, with the care and assistance you need.
